PMI worships documents. Any phrase containing "documented", "formal" or ending in "plan / register / charter / case / report" is asking about a PAPER, not an activity. First question: which paper?
"Organizational process assets" — start at the end: assets (stuff) → process (how-we-work) → organizational (the company's). = "the company's existing how-we-do-things stuff."
authorize=allow · validate=check it's what the customer wanted · verify=check it's built right · facilitate=help happen · elaborate=add detail as you learn · expedite=hurry it up · procure=buy
Before the project exists → business case, benefits plan, charter. While running → management plans, work data, change control. Measuring after → benefits realization, lessons learned, final report.
Project = one endeavor · Program = related projects managed together · Portfolio = ALL the company's bets. If two options differ only in these words, ask: one thing, a family of things, or everything?
data vs information (raw vs analyzed) · quality vs grade (meets requirements vs feature level) · validate vs verify (customer vs spec) · risk vs issue (might happen vs already happening) · crashing vs fast-tracking (add people vs overlap tasks)
A miss re-queues this session, then day 1, then day 3. It must be produced correctly 3× spaced before release. Cards untouched 7+ days return as COLD tests — the only honest retention check.
CRAM — deadline close. Everything unheld, hardest first, no spacing gates. Pass-optimized — but every crammed card auto-enters the maintenance queue after, never discarded.
MAINTENANCE — deadline far. Due-today cards only, weighted by decay. 20–30 min, unlimited subjects, the weighting does the triage.
The 20% that carries everything, your words, your structure. Proof of mastery, teach-from doc, the thing colleagues photograph. Ask Claude to generate it when a deck hits 90% cold.
Handwrite ONLY the hardest 10% — formulas, diagrams, what won't stick — once, for the encoding bonus. Mnemonics ONLY where clean reps have already failed. Tools, not lifestyle.